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discreet purchase online credit card processed but not honored?
Posted on November 2nd, 2009 7 comments
snakemanJeff asked:
Made pharmacy purchase company, processed by Purchase Merchants Financial in Utah, but no product 2 months. Got 3 responses from referral company with excuses & promises. Any way to ID seller from transaction number my account shows?
RONNIE7 responses to “discreet purchase online credit card processed but not honored?”
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Don’t know. Ask bank. Why sentences have no subject?
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Just call your credit card company and tell them to take the charge off your card and tell them why. You give them enough facts and it is then their job to dispute with the shysters.
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kbmoose1 November 6th, 2009 at 05:14
If you’re within the time guidelines, you can file a formal dispute with the credit card company, explaining in writing what was supposed to happen, and what actual was delivered.
The credit card company will pursue the seller, and make things right (usually a refund of your money).
Good luck
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Dering November 8th, 2009 at 17:33
Contact your credit card’s issuing bank and inform them that you have purchased items that have not been delivered over 90 days ago and that, even after you have made every effort to fix the problem with the merchant (the pharmacy company) they have refused to help. Your bank can “charge back” the funds to the people who took your money and remove the charges from your account.
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Anjell November 10th, 2009 at 07:48
Just dispute the charge. No product, no pay. It’s that simple. Don’t pay for something you never got.
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A legitimate company would not charge your credit card until a product was ready to ship. So if they cannot provide a tracking number for the shipment, dispute it right away in writing per the back of your credit card statement. Note a dispute should be within 60 days of when a charge first appears on your statement, so don’t wait too long.
But you seem to be foggy about who you are even dealing with, so good luck.
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mariko m November 14th, 2009 at 08:37
snakemanJeff, I found a large online list of Utah local credit card resources. Try calling a local service and they hopefully answer your questions.
rtfm November 3rd, 2009 at 13:14